The Challenge
LogiTech Solutions managed last-mile delivery for over 2,000 retailers but struggled with rising fuel costs, increasingly tight delivery windows, and visibility gaps that frustrated both shippers and end customers.
Our Approach
We built an AI-powered routing and visibility platform combining real-time telematics, weather data, traffic feeds, and a custom optimisation engine. A reinforcement-learning model continuously refines route plans based on actual outcomes.
Capabilities Delivered
- Dynamic route optimisation reducing average miles driven per delivery by 18%.
- Predictive ETAs with a mean absolute error under 4 minutes.
- Carrier-agnostic visibility portal aggregating 30+ data sources.
- Driver mobile app with offline-first workflows for low-connectivity zones.
Results
Within the first year operating costs dropped 35%, average delivery speed improved 50%, and fleet efficiency (deliveries per driver-hour) rose 65%. Customer complaint volume halved.